Clock IoT Connector Type B - User Manual

Modified on: Tue, 20 Feb, 2024 at 7:23 AM

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Hello and welcome!

To be on this page means you have received the Clock IoT connector and need to install it. The purpose of the IoT device is to act as a communication bridge between Clock PMS+ cloud servers and local servers or third-party devices - these are access control systems (key cards); non-fiscal printers; fiscal printers and others.

Please note that one IoT device can communicate with multiple systems - for example, if you have a key-card system and a payment terminal, you only need 1 IoT device to communicate with both (as long as the requirements described below are met).

To achieve seamless and uninterrupted communication, you must strictly follow the instructions described here, especially those related to your local network settings.

Product Description

In the product package, you will find:

  • Clock IoT device, based on the Raspberry Pi 4 mini PC;
  • Power supply adapter;
  • Network cable;
  • SD card, inserted in the device.

Front side

  • 1 and 3 - USB 2.0 ports;
  • 2 and 4 - USB 3.0 ports;
  • - LAN Port;
  • 6 - network data transfer indicator;
  • - network connection indicator ;

Side

  • 8 - USB-C port for the power adaptor;
  • and 10 - Micro HDMI ports - for monitor connection when requested by our Support team for troubleshooting.
  • 11 - not used;

Back side

  • 12 - SD card slot with inserted SD card

Operation instruction

Switching on the device

  • Plug the power supply adapter in port 8.
  • Wait between 1 and 5 minutes for the OS of the device to load. The device is ready for work after the loading of the operating system. 
  • Plug the network cable in port 5.  Make sure there is network activity by checking the lights of the LEDS of ports  (6 and 7).

Switching off the device / Restart

  • To switch off the device, unplug the power adaptor.
  • Please perform a hardware restart of the device, only if upon recommendation from the Clock PMS+ support team.

Work Safety

  • Avoid leaving the Clock IoT without a power supply for long periods;
  • Perform a restart only if necessary and advised by Clock PMS+ support team.
  • Do not pull the SD card out of the slot, unless advised by Clock PMS+ support team.
  • Do not use the USB ports of the device to charge other devices (smartphones, earphones/headphones,others)

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