As we have already mentioned the aim of rate packages is to describe the offered package services for the purpose of your reporting. Now we will examine in great detail how the various types of configurations will impact the final customer price - when booking via Book Direct, in document printouts and the related fiscal receipt (if any). We will also pay attention to the final result you will see in revenue and statistical reports.
Example: To better illustrate the results of the various configurations of rates and their packages, we will examine the following example: 120 EUR price per night, of which 20 EUR for the included breakfast and 1 EUR for the included City Tax (the 'Included, separate charge' setting used).
Price without using rate packages
If you don't use the 'Rate Package' feature, the rate price (overnight stay and breakfast) will be charged as one service, using the template set in the rate (usually belonging to the 'Rooms' revenue group). Only the City Tax amount will be posted as a separate charge.
BookDirect
When booking via BookDirect, at the final step, the customer will see the price of the City Tax on a separate row. The room price including breakfast will be shown in one row.
Ill.1
Document
The most detailed view of the document will contain 2 rows - one for the overnight stay including breakfast and one for the City Tax charge.
Fiscal receipt
Each of the services will be included in the fiscal receipt on a separate row.
Reports
- In revenue reports, both services will fall in the 'Rooms' group (overnight stay with breakfast) and 'City Tax'. There will be no breakfast charge.
- In the statistical indicators calculated on the basis of the room price (ADR, RevPAR ), services allocated to revenue group 'Rooms' will be used, but its price will include breakfast, i.e. the indicators will be calculated with included breakfast. In our example the amount will be 119 EUR.
Price when using rate packages
How charge templates used in the rate packages are configured is of key importance to the final result. It will have an impact not only on the summary of revenue in reports, but also on the representation of the final customer price.
Case scenario 1
All elements of a price belong to different revenue groups:
- Overnight stay - 'Rooms' group;
- Breakfast - 'Food & Beverage' group;
- City Tax - 'City Tax' group.
BookDirect
When booking via BookDirect, at the final step the customer will see the breakdown of all elements of the price. The price of the overnight stay and the City Tax will be shown as part of the respective groups, the breakfast will be visualised as part of the 'Extra services' group. This distribution is also valid when set as part of each of the rest of the groups except for the 'Packages' revenue group.
Ill. 2
Document
The visualisation in the document printouts does not depend on the revenue groups of the services of the package. The representation of services is determined by the text to be printed and the tax amount of each of the services:
- If the texts of all services to be printed out are different, each service will represented on a separate row;
- If there are services having the same text to be printed out as well as the same tax , in some of the views, they will be summarised on one row (valid for the 'By Date' and 'Compact' views). For the rate packages, you can use the 'Hide in folio printouts (the rate print text will be used)' setting.
Example: 'Compact' document view, as the printout text set for the overnight stay and breakfast services is 'Accommodation'.
Fiscal receipt
All services are printed on the fiscal receipt with their printout texts (if any). The services having the same tax rate, printout text and price are summarised on one row. If any of any of the elements differs, the service will be printed in a separate row.
Reports
- In the revenue reports, each of the services will be referred to the respective revenue group: 'Rooms' 99 EUR; 'Food & Beverage' 20 EUR, 'City Tax' 1 EUR.
- In the statistical indicators calculated on the basis of the room price (ADR, RevPAR ), only the services belonging to the 'Rooms' group will be used, in our case, the amount will be 99 EUR.
Case scenario 2
The price elements are again divided into separate revenue groups:
- Overnight stay - 'Rooms' group;
- Breakfast - 'Packages' group (instead of 'Food & Beverage');
- City Tax - 'City Tax' group.
BookDirect
When booking via BookDirect, at the last step, the customer will only see the City Tax charge on a separate row. The room price will be shown on one row, summarising the amounts from the 'Rooms' and 'Packages' groups. In our example, the amount of 119 EUR will be visualised (Ill.1).
Document
The document printout follows the logic described in Case scenario 1.
Fiscal receipt
The fiscalisation of services follows the logic set out in Case scenario 1.
Reports
- In the revenue reports each of the services will be referred to the respective revenue group - 'Rooms' 99 EUR, 'Packages' 20 EUR, 'City Tax' 1 EUR.
- In the statistical reports calculated on the basis of the room price (ADR, RevPAR ), the services part of the 'Rooms' and 'Packages' group will be used, in our case the amount will be 119 EUR.
