Modified on: Fri, 23 Sep, 2022 at 12:54 PM


The eMenu feature allows the guests of your hotel to make their orders directly through an electronic device at the restaurant itself. If it is connected to the Self Service Portal of Clock PMS+, the feature can be used as a "Room service" and the guests their own devices to order.


All settings are located in the Management menu of Clock POS:

  • Menu items. From the edit screen of each menu item, you can add image(s) that will be published in the eMenu to better illustrate the menu items;
  • Languages and texts. You should have at least one language added. Then from the 'Charge template Description/Translation' section, set the names and descriptions of the menu items that will also appear in the eMenu;
  • Menu Groups. Here you can choose which menu groups will be used in the eMenu. To do so, open the group that will be available in the eMenu, click on the 'Included in eMenu' option and save;
  • eMenu. Allows you yo set the opening and the closing times for each day of the week within which the guests can use the eMenu feature in Clock PMS+ to order room service. You can also add a header image from the 'eMenu Image' section


Clock POS

Once the eMenu settings are completed, you will see an 'eMenu' button under each table on the home screen of Clock POS.

Using a mobile device, e.g. a tablet, and Clock POS, you can have an alternative to the the traditional old paper menus. Simply click the eMenu button under a table icon and hand the device to a guest  to choose and order in a few clicks using the eMenu feature of Clock POS.

Clock POS prevents the guest from going back to the system from the eMenu screen.

Self Service Portal of Clock PMS+

Please log in to Clock PMS+ and go to the 'Other' - 'Settings' - "Self Service Portal' menu. Select the POS account in the 'Room Service (eMenu)' section and save. This will enable the same eMenu for the hotel guests that use the Self Service Portal.

Note: The orders from the Self Service portal will not generate any print order for the Epson printers (if you have such connected to Clock POS). They will open a table with the hotel room selected for transfer and will generate an email message which will be sent to the address specified in the Management->Order notification email menu.

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