Centralised management of charge templates for multi-hotels

The Centralised Charge Templates screen makes it easy to view and manage charge templates and additional service prices across all hotels in your group. From one screen, you can check which services are available in each hotel, compare prices, and quickly add or adjust templates.

This tool is helpful both when setting up new hotels and when applying operational price updates.

How to Access the Screen

Go to Settings → Charges & Taxes → Charge Templates – All PMS Accounts, or open the Charge Templates screen and select More → All Accounts.

How to Use the Screen

Understand the layout

• Templates are listed vertically.
• Hotels are shown horizontally.
• Use the search bar (top-left corner) to find templates by name (1).

Read the cells

• If a template exists in a hotel, you see its price.
• If a template exists in a hotel, but has no price, you see a blank cell.
• If it does not exist, an “X” is shown.

Edit prices quickly

• Click inside a cell to adjust the price directly (2) .

Edit full template details

• Use the Edit button to open the complete editor with all template fields (3).

Copy/Paste templates

• Copy a template (4) from one hotel and paste (5) it into another (or multiple). When pasting the template, the complete Editor will open to review the information and apply adjustments if needed.

Add a new template

• Click the + button to insert a new row.

• Create the template in one hotel, then copy it to the others as needed.

Special Considerations for Complex Templates

When working with Capacity Counter, Meal Plan, or Housekeeping templates:

• These items are defined separately for each hotel account.
• When copying, the system looks for a matching element by name in the target hotel.

Best Practice

1. Keep uniform names for Capacity Counters, Meal Plans, and Housekeeping templates across all hotels.
2. This ensures smooth copying and avoids mismatched or missing elements.