Basic information and access control 12

• Getting Started
• Integrated Billing Portal of Clock PMS+
• User Creation for System Configuration
• Navigating in Clock PMS+
• Account Info

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Rooms 5

• Room (Unit) Types
• Rooms (Units)
• Virtual Rooms
• OOS type
• Room Features

Taxes and fees 5

• Tax Settings
• Tax Settings - Optional settings
• Tax modes
• City tax
• Exchange rates in Clock PMS+

Revenue and payment settings 5

• Revenue Groups and Categories
• Charge Templates
• Payment Subtypes
• Capacity Counters
• Revenue Date Mode

Preliminary settings 5

• Guarantee Policies
• Cancellation Policies
• Rates: Rate Packages and Package Elements
• Marketing Sources / Channels / Segments
• Meals

Rate types and price management 9

• Rates: Rate Plans and Standard Rates
• Rates: Derived Rates
• Rates: Occupancy Adaptable Rates
• Contracts with Tоur Operators (TO's)
• Per-Guest Rates

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Sales Pilot - Rate Management screen 6

• Rate management screen - Overview
• Rate Search
• Rate Section
• Seasons Section
• Days Section

See all 6 articles

Web Reservation System 7

• WRS - Integration into the hotel website
• WRS - Themes
• WRS - Product Page Layout
• WRS - Colours and Fonts Customization
• Google Analytics and Other Web Tracking Products

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BookDirect (Web Reservation System v.2) 7

• BookDirect - Functional overview
• BookDirect configurations
• Content customization
• Branding customization
• Integration on your website and Tracking scripts

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Channel Managers 5

• RoomCloud - Activation and Procedures
• RoomCloud Setup
• SiteMinder Setup
• D-Edge Setup
• Import of Company and Agent profiles from Channel managers

MyBooking Portal 3

• MyBooking (Self Service) Portal - Functional overview
• MyBooking (Self Service) Portal - Settings
• Upsell Rate

Guest Mailer 4

• Guest Mailer - Editing the built-in Confirmation Email
• Guest Mailer Setup
• Guest Mailer Content
• Custom Booking Confirmation Templates

Online Check-in 2

• Online Check-In - How It Works
• Online Check-In Settings

Languages and Texts 1

• Languages and Texts

Bookings 9

• New Booking
• Booking - Rate and City Tax
• Booking: Guarantee and Confirmation
• Booking: Search
• Booking Contact Person

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Folios 15

• Revenue Control in Clock PMS+
• How does the Clock PMS+ revenue system work?
• Folio - overview
• Folios
• Folio - Charges

See all 15 articles

Housekeeping 4

• Housekeeping Settings - Activities, Sectors, and Credits
• Housekeeping Settings - Activity Schemes
• Housekeeping V2 Operations
• Housekeeping - Legacy model

Guest Profiles 8

• Guest Profiles in Clock PMS+
• Guest Profile fields - create and edit
• Sorting, visualization and hiding of Guest profile fields
• Guest Profiles - The Guest profile, Searching and Merging
• The ID Processor

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Company Profiles 7

• Companies in Clock PMS+
• How to create a Company profile
• The Company profile page
• Company Contracts
• Commission calculation module

See all 7 articles

Payment Processing Configurations 9

• Selecting your Payment Provider in Clock PMS+ / Clock POS
• The Payment Autopilot - Configurations
• The Payment Autopilot - Example tasks
• Elavon
• WorldLine/Six Payments

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Payment Processing Operations 3

• Credit Card security in Clock PMS+
• Payment operations in Clock PMS+ (back-end)
• Payment operations in Clock POS

Adyen v2 1

• Migrating Adyen v1 to v2

Room Access Control Configurations 8

• 4Suites
• VisiOnline by Assa Abloy
• Saflok by Dormakaba
• Messerschmitt
• Onity

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F&B Point of Sale 4

• Lightspeed L-series
• Lightspeed K-series
• Gastronovi POS (HotAPI)
• Marketman

Revenue Management 1

• IDeaS G2/G3

Accounting and ERP 1

• Quickbooks Online

CRM and email marketing 1

• Mailchimp

Localizations 11

• AUSTRIA - Austrian fiscalization feature activation guide - Obono.at (by fiskaly GmbH)
• AUSTRIA - Specifics of the Austrian Fiscalisation Feature in Clock PMS+
• BELGIUM - STR Export
• Feratel (Austria, Germany, Switzerland, Liechtenstein) - Tourist tax interface
• GERMANY - Specifics of the German Fiscalisation Feature in Clock PMS+

See all 11 articles

Business Intelligence 1

• Google BigQuery

Clock POS 18

• POS settings
• Kitchens
• Order Groups
• Menu Items
• Modifiers

See all 18 articles

System 7

• Clock PMS+ API Docs
• Clock PMS+ and POS System Requirements
• Mandatory Use of MFA Access to Key Sensitive Functionalities from 8 November 2021
• Clock IoT Device
• Clock IoT device type B

See all 7 articles

Latest Updates 121

• All Update Overview
• Clock PMS+ Update (26 Jul 2022)
• Clock PMS+ Update (28 Jun 2022)
• Clock PMS+ Update (26 May 2022)
• Clock PMS+ Update (27 Apr 2022)

See all 121 articles