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• Property configurations
  • Basic Info and Access Control (12)
    • Getting Started
    • Integrated Billing Portal of Clock PMS+
    • User Creation for System Configuration
    • Navigating in Clock PMS+
    • Account Info
    • Users
    • User Groups
    • User Security
    • Default Hotel Email Address
    • Location Map
    • Logos and Image Library
    • Multiple Accounts (Properties, Restaurants)
  • Rooms (5)
    • Room (Unit) Types
    • Rooms (Units)
    • Virtual Rooms
    • OOS type
    • Room Features
  • Taxes and Fees (5)
    • Tax Settings
    • Tax Settings - Optional settings
    • Tax modes
    • City tax
    • Exchange rates in Clock PMS+
  • Revenue and Payment Settings (9)
    • Revenue Groups and Categories
    • Revenue Date Mode
    • Charge Templates - Operational Charge Templates
    • Charge Templates - System Charge Templates
    • Charge Templates - Creating and Editing
    • Charge Templates - 'Booking (Daily)' and 'Room type auto-charge' templates
    • Charge Templates - Capacity Counters
    • Charge Templates - Custom Charge Fields
    • Payment Subtypes
• Rate Types and Price Management
  • Preliminary Settings (5)
    • Guarantee Policies
    • Cancellation Policies
    • Packages - Creating Packages and adding Items
    • Marketing Sources / Channels / Segments
    • Meals
  • Rate Types in Clock PMS+ (9)
    • Rates: Rate Plans and Base (Standard) Rates
    • Rates: Derived Rates
    • Rates: Occupancy Adaptable Rates
    • Per-Guest Rates
    • Contracts with Tоur Operators (TO's)
    • Rates: Restrictions
    • Hurdle rates
    • Rates: Bonus Codes
    • Tags and Rate Search
  • Rate Management (6)
    • Rate management screen - Overview
    • Rate Search
    • Rate Section
    • Seasons Section
    • Days Section
    • Sections Mass Update, Testing and More
• Online Distribution
  • Web Reservation System (WRS) (7)
    • WRS - Integration into the hotel website
    • WRS - Themes
    • WRS - Product Page Layout
    • WRS - Colours and Fonts Customization
    • Google Analytics and Other Web Tracking Products
    • WRS: Map of Locations
    • WRS - Company usage
  • BookDirect (WRS v2) (8)
    • BookDirect - Functional overview
    • BookDirect configurations
    • Content customization
    • Branding customization
    • Integration on your website and Tracking scripts
    • Using Bonus/Company/Block codes and Badge
    • The Link Builder
    • Guest Login
  • Channel Managers (5)
    • RoomCloud - Activation and Procedures
    • RoomCloud Setup
    • SiteMinder Setup
    • D-Edge Setup
    • Import of Company and Agent profiles from Channel managers
• GuestConnect
  • MyBooking (Self Service) Portal (3)
    • MyBooking (Self Service) Portal - Functional overview
    • MyBooking (Self Service) Portal - Settings
    • MyBooking (Self Service) Portal - Upgrades
  • Guest Mailer (6)
    • Guest Mailer - Functional overview
    • Guest Mailer - Explaining modes and filters for automatic emails
    • Using the Visual Builder to create stunning emails
    • Guest Mailer - Using a Custom-designed Confirmation email
    • Guest Mailer - Editing the built-in Confirmation Email
    • Guest Mailer - Example setup of automatic mailers
  • Online Check-In (2)
    • Online Check-In - How It Works
    • Online Check-In Settings
  • Clock Kiosk (1)
    • Clock Kiosk - Functional Overview
• Personalization
  • Languages and Texts (1)
    • Languages and Texts
  • Custom Templates (1)
    • Folio Print Templates
• Operations - Bookings, Folios, Housekeeping, Guest and Company Profiles
  • Bookings (9)
    • New Booking
    • Booking - Rate and City Tax
    • Booking: Guarantee and Confirmation
    • Booking: Search
    • Booking Contact Person
    • Availability : Calendar, Plan, Forecast, Rates
    • Capacity Adjustment
    • Booking Enquiry
    • Import of bookings from a file (csv)
  • Folios (18)
    • Revenue Control in Clock PMS+
    • How does the Clock PMS+ revenue system work?
    • Folio - overview
    • Folio - settings
    • Standard Folio - how to create and search
    • Folios
    • Folio - Charges
    • Folio - Payments
    • Folio - Split charges
    • Charge Transfers and Group Folios
    • Folio/Document Operations
    • Folio - Other Operations
    • Folio Preview, Printing and Sending
    • Deposits and Deposit Models
    • Deposit Folios and Deposit Registration
    • How to Handle Deposits Through the Transfer Payment Model
    • How to Handle Deposits Through the Deduct Charges Model
    • Refund of Overpaid Deposit Amounts
  • Housekeeping (7)
    • Housekeeping Settings - Activities, Sectors, and Credits
    • Housekeeping Settings - Activity Schemes
    • Housekeeping Operations - Generating the tasks for the day
    • Housekeeping Operations - Room Statuses, Completing/Editing Tasks, and Manual Tasks
    • Housekeeping Operations - HK Report, Live Monitor, Forecast, Archive
    • Housekeeping Operations - Lost and Found
    • Housekeeping - Legacy model
  • Guest Profiles (8)
    • Guest Profiles in Clock PMS+
    • Guest Profile fields - create and edit
    • Sorting, visualization and hiding of Guest profile fields
    • Guest Profiles - The Guest profile, Searching and Merging
    • The ID Processor
    • Masking, Retention period, and ID Processor settings
    • Translating Guest Profile Fields
    • Mailing lists and Hotel Registry
  • Company Profiles (7)
    • Companies in Clock PMS+
    • How to create a Company profile
    • The Company profile page
    • Company Contracts
    • Commission calculation module
    • Agents
    • Routing to Company/Agent profile
• Payment Processing
  • Payment Processing Setup (9)
    • Selecting your Payment Provider in Clock PMS+ / Clock POS
    • The Payment Autopilot - Configurations
    • The Payment Autopilot - Example tasks
    • Elavon
    • WorldLine/Six Payments
    • Stripe
    • Authorize.net
    • PayPal
    • WorldPay Redirect/Select Junior
  • Payment Processing Operations (3)
    • Credit Card security in Clock PMS+
    • Payment operations in Clock PMS+ (back-end)
    • Payment operations in Clock POS
  • Adyen v2 (1)
    • Migrating Adyen v1 to v2
• Room Access Control
  • Room Access Control Setup (8)
    • 4Suites
    • VisiOnline by Assa Abloy
    • Saflok by Dormakaba
    • Messerschmitt
    • Onity
    • Hotek
    • GuestKey by Hotek
    • Salto
• MICE and Group bookings
  • Events and Blocks (4)
    • MICE - Creating 'Events', Guarantee Statuses, Expiry/Cut-off days
    • MICE - Creating Blocks (for Events or Group Bookings)
    • MICE - Converting Blocks to Bookings
    • MICE - Block Pickup Report
  • Meeting Room and Catering (4)
    • MICE - Creating Meeting Rooms
    • MICE - Meeting Room bookings
    • MICE - Meeting Room Calendar
    • MICE - Catering section
  • Event Docs and Confirmation App (7)
    • MICE - The Event Confirmation App
    • MICE - Search screens
    • MICE - Status, Credit Card, Bulk update
    • MICE - Event documents
    • MICE - 'Copy from' function (Part 1)
    • MICE - 'Copy from' function (Part 2 - Event Templates)
    • MICE - Presentation of the Event invoice
• Integrations and Localizations
  • F&B Point of Sale (4)
    • Lightspeed L-series
    • Lightspeed K-series
    • Gastronovi POS (HotAPI)
    • Marketman
  • Revenue Management (1)
    • IDeaS G2/G3
  • Accounting and ERP (1)
    • Quickbooks Online
  • CRM and Email Marketing (1)
    • Mailchimp
  • Localizations (11)
    • AUSTRIA - Austrian fiscalization feature activation guide - Obono.at (by fiskaly GmbH)
    • AUSTRIA - Specifics of the Austrian Fiscalisation Feature in Clock PMS+
    • BELGIUM - STR Export
    • Feratel (Austria, Germany, Switzerland, Liechtenstein) - Tourist tax interface
    • GERMANY - Specifics of the German Fiscalisation Feature in Clock PMS+
    • GERMANY - Necessary documents for a POS tax audit
    • ITALY - Italy Invoice Export Config
    • ITALY - Italian fiscalization with Epson RT printers
    • SLOVENIA - Slovenian fiscalization feature activation guide
    • SLOVENIA - Slovenian fiscalization funtions guide
    • SLOVENIA - AJPES Police Guest Data Export
• Clock POS
  • Clock POS (18)
    • POS settings
    • Kitchens
    • Order Groups
    • Menu Items
    • Modifiers
    • Menu Groups in POS
    • Printers
    • Receipt Headers and Footers
    • Tables in Clock POS
    • Kitchen Monitor
    • Clock POS - Instructions
    • Promotions
    • Clock POS - Languages and Texts
    • Table Types for Web Booking Engine
    • Tables for Web Booking Engine
    • Clock POS - Meals
    • eMenu
    • Charge transfer to PMS
• Other
  • System (5)
    • Clock PMS+ and POS System Requirements
    • Clock IoT Device
    • Clock IoT device type B
    • PBX Interface Requirements
    • Data Export
• Product Updates
  • Latest Updates (121)
    • Clock PMS+ Update (21 Sep 2022)
    • Clock PMS+ Update (26 Jul 2022)
    • Clock PMS+ Update (28 Jun 2022)
    • Clock PMS+ Update (26 May 2022)
    • Clock PMS+ Update (27 Apr 2022)
    • Clock PMS+ Update (29 Mar 2022)
    • Clock PMS+ Update (23 Feb 2022)
    • Clock PMS+ Update (20 Jan 2022)
    • Clock PMS+ Update (23 Nov 2021)
    • Clock PMS+ Update (4 Nov 2021)
    • Clock PMS+ Update (6 Oct 2021)
    • Clock PMS+ Update (15 Sep 2021)
    • Clock PMS+ Update (13 Jul 2021)
    • Clock PMS+ Update (25 May 2021)
    • Clock PMS+ Update (31 Mar 2021)
    • Clock PMS+ Update (23 Feb 2021)
    • Clock PMS+ Update (25 Jan 2021)
    • Clock PMS+ (15 Dec 2020)
    • Clock PMS+ Update (9 Nov 2020)
    • Clock PMS+ Update (28 Oct 2020)
    • See all 121 articles
• Video Courses