Introduction
Peppol (Pan-European Public Procurement On-Line) is a standardized network designed for the secure and efficient exchange of electronic documents, such as invoices and orders. Originally developed for use across Europe, Peppol is increasingly being adopted by countries outside the continent, becoming a global leader in e-invoicing and digital procurement.
The Peppol network supports all types of transactions—B2C (Business to Consumer), B2B (Business to Business), and B2G (Business to Government)—depending on local legal requirements.
How the Peppol Network Works
Peppol operates using a four-corner model. In this structure, each trading partner (sender and receiver) connects to the network through a certified Peppol Access Point (AP) - gateway. When a document is sent, it passes securely through the sender’s AP, across the Peppol network, and is delivered by the recipient’s AP to their business system. This model ensures interoperability, security, and standardization across borders and systems.
Country-Specific Implementations
Although Peppol is a unified standard, minor local variations may be necessary to meet country-specific legal or technical requirements.
Currently, Clock supports Peppol integration in the following countries:
- Belgium
- Sweden
- Norway
If your country is using Peppol but is not listed above, please contact the ClockPMS+ support team or guidance and further information.
Prepere your Billit account
As we already mentioned, sending documents through the PEPPOL network requires the use of a PEPPOL Gateway. For this purpose, we have chosen to work with one of the leading PEPPOL Gateway providers — Billit.eu.
To send documents, you will need a Billit account, and you can create one right away here:
Once your Billit account is ready here are the details you will need from it for the Clock Hospitality Cloud configurations.
Log in to your Billit account
- API Key. Collect your API key as show bellow:
- Party ID. Collect your Party ID as show bellow:
Activation
Activate the integrarion from AppConnector(Settings > AppConnector) under "e-Invoicing" category.
Once the integration is activated open Settings.
- Active - Select if the interface should be active and send documents.
- Network - Select the applicable PEPPOL / e-Invoicing network from the list of available networks.
- API key - Paste here your Billit API key.
- Party ID - Paste here your Billit Party ID.
- Receiver ID (company field)* - The Receiver ID field will be used to populate the PEPPOL Receiver ID (or another network's receiver ID, if applicable).
*Important: If the identificaiton of the receiver is knot stored in any of the standard company fields you may need to create a Company custom field to be used for this purpose. Navigate to Settings-> All settings -> Company custom fields to create it.
If a document is issued and the selected Receiver ID field is empty the document will not be sent via PEPPOL or other e-Invoicing network!!!
- Document types - Select the document types which should be sent via PEPPOL / e-Invoicing. If the folios closed without a document type (Close as Folio option) should be exported, enable "Send folio documents?";
Use
Once configured you can have your documents sent to their recipients.
The documents are processed in batches every hour. The following documents will be processed:
- The document should be closed with a document types enabled in the configurations.
- The configured Receiver ID field for the customer must be filled in. This is how you configure which customers will receive e-Invoices and which not.
An overview of the processed documents as well as their status (successful or not) are available in the Audit logs (Settings -> AppConnector -> PEPPOL and eInvoice connectivity with Billit.eu > Settings > logs).