Support
Home
Solutions
Tickets
API Docs
English
English
Bulgarian
German
Italian
Login
«
Back to home
Enter your search term here...
Search
New Ticket
Ticket Status
Property configurations
Basic Info and Access Control
(12)
Getting Started
Integrated Billing Portal of Clock PMS+
User Creation for System Configuration
Navigating in Clock PMS+
Account Info
Users
User Groups
User Security
Default Hotel Email Address
Location Map
Logos and Image Library
Multiple Accounts (Properties, Restaurants)
Rooms
(5)
Room (Unit) Types
Rooms (Units)
Virtual Rooms
OOS type
Room Features
Taxes and Fees
(5)
Tax Settings
Tax Settings - Optional settings
Tax modes
City tax
Exchange rates in Clock PMS+
Revenue and Payment Settings
(9)
Revenue Groups and Categories
Revenue Date Mode
Charge Templates - Operational Charge Templates
Charge Templates - System Charge Templates
Charge Templates - Creating and Editing
Charge Templates - 'Booking (Daily)' and 'Room type auto-charge' templates
Charge Templates - Capacity Counters
Charge Templates - Custom Charge Fields
Payment Subtypes
Rate Types and Price Management
Preliminary Settings
(5)
Guarantee Policies
Cancellation Policies
Packages - Creating Packages and adding Items
Marketing Sources / Channels / Segments
Meals
Rate Types in Clock PMS+
(9)
Rates: Rate Plans and Base (Standard) Rates
Rates: Derived Rates
Rates: Occupancy Adaptable Rates
Per-Guest Rates
Contracts with Tоur Operators (TO's)
Rates: Restrictions
Hurdle rates
Rates: Bonus Codes
Tags and Rate Search
Rate Management
(6)
Rate management screen - Overview
Rate Search
Rate Section
Seasons Section
Days Section
Sections Mass Update, Testing and More
Online Distribution
Web Reservation System (WRS)
(7)
WRS - Integration into the hotel website
WRS - Themes
WRS - Product Page Layout
WRS - Colours and Fonts Customization
Google Analytics and Other Web Tracking Products
WRS: Map of Locations
WRS - Company usage
BookDirect (WRS v2)
(8)
BookDirect - Functional overview
BookDirect configurations
Content customization
Branding customization
Integration on your website and Tracking scripts
Using Bonus/Company/Block codes and Badge
The Link Builder
Guest Login
Channel Managers
(5)
RoomCloud - Activation and Procedures
RoomCloud Setup
SiteMinder Setup
D-Edge Setup
Import of Company and Agent profiles from Channel managers
GuestConnect
MyBooking (Self Service) Portal
(3)
MyBooking (Self Service) Portal - Functional overview
MyBooking (Self Service) Portal - Settings
MyBooking (Self Service) Portal - Upgrades
Guest Mailer
(6)
Guest Mailer - Functional overview
Guest Mailer - Explaining modes and filters for automatic emails
Using the Visual Builder to create stunning emails
Guest Mailer - Using a Custom-designed Confirmation email
Guest Mailer - Editing the built-in Confirmation Email
Guest Mailer - Example setup of automatic mailers
Online Check-In
(2)
Online Check-In - How It Works
Online Check-In Settings
Clock Kiosk
(1)
Clock Kiosk - Functional Overview
Personalization
Languages and Texts
(1)
Languages and Texts
Custom Templates
(1)
Folio Print Templates
Operations - Bookings, Folios, Housekeeping, Guest and Company Profiles
Bookings
(9)
New Booking
Booking - Rate and City Tax
Booking: Guarantee and Confirmation
Booking: Search
Booking Contact Person
Availability : Calendar, Plan, Forecast, Rates
Capacity Adjustment
Booking Enquiry
Import of bookings from a file (csv)
Folios
(18)
Revenue Control in Clock PMS+
How does the Clock PMS+ revenue system work?
Folio - overview
Folio - settings
Standard Folio - how to create and search
Folios
Folio - Charges
Folio - Payments
Folio - Split charges
Charge Transfers and Group Folios
Folio/Document Operations
Folio - Other Operations
Folio Preview, Printing and Sending
Deposits and Deposit Models
Deposit Folios and Deposit Registration
How to Handle Deposits Through the Transfer Payment Model
How to Handle Deposits Through the Deduct Charges Model
Refund of Overpaid Deposit Amounts
Housekeeping
(7)
Housekeeping Settings - Activities, Sectors, and Credits
Housekeeping Settings - Activity Schemes
Housekeeping Operations - Generating the tasks for the day
Housekeeping Operations - Room Statuses, Completing/Editing Tasks, and Manual Tasks
Housekeeping Operations - HK Report, Live Monitor, Forecast, Archive
Housekeeping Operations - Lost and Found
Housekeeping - Legacy model
Guest Profiles
(8)
Guest Profiles in Clock PMS+
Guest Profile fields - create and edit
Sorting, visualization and hiding of Guest profile fields
Guest Profiles - The Guest profile, Searching and Merging
The ID Processor
Masking, Retention period, and ID Processor settings
Translating Guest Profile Fields
Mailing lists and Hotel Registry
Company Profiles
(7)
Companies in Clock PMS+
How to create a Company profile
The Company profile page
Company Contracts
Commission calculation module
Agents
Routing to Company/Agent profile
Payment Processing
Payment Processing Setup
(9)
Selecting your Payment Provider in Clock PMS+ / Clock POS
The Payment Autopilot - Configurations
The Payment Autopilot - Example tasks
Elavon
WorldLine/Six Payments
Stripe
Authorize.net
PayPal
WorldPay Redirect/Select Junior
Payment Processing Operations
(3)
Credit Card security in Clock PMS+
Payment operations in Clock PMS+ (back-end)
Payment operations in Clock POS
Adyen v2
(1)
Migrating Adyen v1 to v2
Room Access Control
Room Access Control Setup
(8)
4Suites
VisiOnline by Assa Abloy
Saflok by Dormakaba
Messerschmitt
Onity
Hotek
GuestKey by Hotek
Salto
MICE and Group bookings
Events and Blocks
(4)
MICE - Creating 'Events', Guarantee Statuses, Expiry/Cut-off days
MICE - Creating Blocks (for Events or Group Bookings)
MICE - Converting Blocks to Bookings
MICE - Block Pickup Report
Meeting Room and Catering
(4)
MICE - Creating Meeting Rooms
MICE - Meeting Room bookings
MICE - Meeting Room Calendar
MICE - Catering section
Event Docs and Confirmation App
(7)
MICE - The Event Confirmation App
MICE - Search screens
MICE - Status, Credit Card, Bulk update
MICE - Event documents
MICE - 'Copy from' function (Part 1)
MICE - 'Copy from' function (Part 2 - Event Templates)
MICE - Presentation of the Event invoice
Integrations and Localizations
F&B Point of Sale
(4)
Lightspeed L-series
Lightspeed K-series
Gastronovi POS (HotAPI)
Marketman
Revenue Management
(1)
IDeaS G2/G3
Accounting and ERP
(1)
Quickbooks Online
CRM and Email Marketing
(1)
Mailchimp
Localizations
(11)
AUSTRIA - Austrian fiscalization feature activation guide - Obono.at (by fiskaly GmbH)
AUSTRIA - Specifics of the Austrian Fiscalisation Feature in Clock PMS+
BELGIUM - STR Export
Feratel (Austria, Germany, Switzerland, Liechtenstein) - Tourist tax interface
GERMANY - Specifics of the German Fiscalisation Feature in Clock PMS+
GERMANY - Necessary documents for a POS tax audit
ITALY - Italy Invoice Export Config
ITALY - Italian fiscalization with Epson RT printers
SLOVENIA - Slovenian fiscalization feature activation guide
SLOVENIA - Slovenian fiscalization funtions guide
SLOVENIA - AJPES Police Guest Data Export
Clock POS
Clock POS
(18)
POS settings
Kitchens
Order Groups
Menu Items
Modifiers
Menu Groups in POS
Printers
Receipt Headers and Footers
Tables in Clock POS
Kitchen Monitor
Clock POS - Instructions
Promotions
Clock POS - Languages and Texts
Table Types for Web Booking Engine
Tables for Web Booking Engine
Clock POS - Meals
eMenu
Charge transfer to PMS
Other
System
(5)
Clock PMS+ and POS System Requirements
Clock IoT Device
Clock IoT device type B
PBX Interface Requirements
Data Export
Product Updates
Latest Updates
(121)
Clock PMS+ Update (21 Sep 2022)
Clock PMS+ Update (26 Jul 2022)
Clock PMS+ Update (28 Jun 2022)
Clock PMS+ Update (26 May 2022)
Clock PMS+ Update (27 Apr 2022)
Clock PMS+ Update (29 Mar 2022)
Clock PMS+ Update (23 Feb 2022)
Clock PMS+ Update (20 Jan 2022)
Clock PMS+ Update (23 Nov 2021)
Clock PMS+ Update (4 Nov 2021)
Clock PMS+ Update (6 Oct 2021)
Clock PMS+ Update (15 Sep 2021)
Clock PMS+ Update (13 Jul 2021)
Clock PMS+ Update (25 May 2021)
Clock PMS+ Update (31 Mar 2021)
Clock PMS+ Update (23 Feb 2021)
Clock PMS+ Update (25 Jan 2021)
Clock PMS+ (15 Dec 2020)
Clock PMS+ Update (9 Nov 2020)
Clock PMS+ Update (28 Oct 2020)
See all 121 articles
Video Courses
Open Sidebar
Solution home
Personalization
Languages and Texts
Languages and Texts
The Languages and Texts section in the settings - menu Settings->A...
Learn more