STR is the official way for providing data (Hotel Market Reporting) for Belgium cities.

The historical and forward-looking data is sent automatically via e-mail according to the requirements of STR

Pre requirements

  • STR Export add-on should be enabled for your account before you can proceed with the activation of the export. To have it activated, please contact your Clock's support team(;
  • Your hotel's STR hotel ID - It is required to be sent to STR with the data so it will be recognized.


You can configure the export at Reports->All Reports->-Data Export->STR Export specifying the following:    

  • STR Hotel ID - The ID assigned by STR for your hotel;
  • STR Historical (e-mail address) - The e-mail address to which the historical data should be sent (
  • STR Forward (e-mail address) - The e-mail address for sending the future data (

How does it operate

Important: The mandatory data is sent automatically to STR before 08:00 AM (GMT) as mentioned in their requirements. 

The following details are included:

Historical data:

  • STR or Hotel ID
  • Date:
  • Property’s Rooms Available (total number of rooms available)
  • Property’s Rooms Sold (excluding complimentary, house use and no show rooms)
  • Property’s Net Room Revenue (total net room revenue excluding taxes, VAT, Food & Beverage and any other value add-ons)
  • F&B Revenue
  • Total Revenue
  • Currency Code (ISO code i.e. EUR) 

Forward Looking Data( for the next 365 days ):

  • STR or Hotel ID
  • Date (forward outlook from: today’s date)
  • Date (forward outlook to: date for the next 365 days)
  • Property’s Rooms Available (total available inventory)
  • Property’s Rooms Booked (total number of rooms that have been
    deducted from the inventory, because they have been booked)