STR Export

Modified on: Wed, 24 Apr, 2024 at 2:51 PM


STR is the official way for providing data (Hotel Market Reporting) for Belgian cities.

The historical and forward-looking data is sent automatically via e-mail according to the requirements of STR


  • STR Export add-on should be enabled for your account before you can proceed with the activation of the export. To have it activated, please contact your Clock's support team(;
  • Your hotel's STR hotel ID - It is required to be sent to STR with the data so it will be recognized.


You can configure the export at Reports->All Reports->-Data Export->STR Export specifying the following:

  • STR Hotel ID - The ID assigned by STR for your hotel;
  • STR Historical (e-mail address) - The e-mail address to which the historical data should be sent (
  • STR Forward (e-mail address) - The e-mail address for sending the future data (
  • Marketing segment for complimentary and house use bookings - The occupancy associated with the configured marketing segments will be deducted from the rooms sold data sent to STR.
  • Accumulation of POS account/s revenue - If you need to include the revenue generated by some of the POS accounts within your account, just select the ones to be included.
  • Excluded revenue groups from account/s revenue - you can select which revenue groups to be excluded from the total revenue figures.

How does it operate


- export with the mandatory data is generated around 06:00 AM (GMT) and contains all rooms from the day before.

- the cancelled/no show bookings need to be marked as such before that time in order to be part of the export.

- The charges transferred from Clock POS to Clock PMS are exported from the selected Clock POS accounts!!!

The following details are included:

Historical data:

  • STR or Hotel ID
  • Date:
  • Property’s Rooms Available (total number of rooms available)
  • Property’s Rooms Sold (excluding complimentary, house use and no show rooms)
  • Property’s Net Room Revenue (total net room revenue excluding taxes, VAT, Food & Beverage and any other value add-ons)
  • F&B Revenue
  • Total Revenue
  • Currency Code (ISO code i.e. EUR) 

Forward Looking Data( for the next 365 days ):

  • STR or Hotel ID
  • Date (forward outlook from: today’s date)
  • Date (forward outlook to: date for the next 365 days)
  • Property’s Rooms Available (total available inventory)
  • Property’s Rooms Booked (total number of rooms that have been deducted from the inventory, because they have been booked)

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