In this article, we will explain what is a 'Payout' and when it happens, what is the concept of 'Payout delay', and how to reconcile your transactions.
Payouts
Payouts are the transfers Adyen makes to your bank account for the transactions you have processed minus the transaction processing fees.
Payouts are done in 'Batches' and each batch pays out the funds for certain transactions, based on the 'Payout delay' allocated to your account (see below for 'Payout delay').
Generally, payouts are done every workday as long as there are transactions to be paid out.
Payout delay
Whenever you process a transaction, the funds initially are held within an Adyen account opened for you after your successful KYC application. This is necessary due to several reasons: depending on the payment method, it might take longer for Adyen to receive the funds (usually with certain 'alternative payment methods', not with major card brands); Adyen to have funds available in case of a chargeback or need for refund and others.
The payout delay that is set for all Clock merchants is 11 business days. This means that any transactions processed today will be paid out in 11 business days to your bank account. This time frame has been determined as the optimal one to cover the risk Adyen is taking for refunds and chargebacks without requiring from merchants a substantial security deposit.
You can check for which transactions the payout from a 'Batch' is by reviewing the Settlement Details report in your Essentials platform.