MICE - Status, Credit Card

Modified on: Wed, 17 Jan, 2024 at 3:06 PM

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There are additional functions on the Event page that assist you with your daily operations.

Status

Apart from the Guarantee status of an event, we've added also a status of the state of the event - expected, checked-in, checked-out, cancelled/no show. Use the Checked-in/Checked-out statuses once the first guest or organizer arrives and respectively, the last guest/organizer leaves.

We have chosen an implementation with two statuses instead of one to avoid the loss of important information. This way you can also have information of lost business (Cancelled, No Show) and what guarantee status was in this case (Allotment, Option, Non-Guaranteed, Guaranteed).

Important: Cancelling or marking an event as 'No show' will NOT cancel/no show hotel room bookings related to the event. If those are also not happening along with the event, please make sure you cancel/no show them manually. 

Note: When cancelling or marking an event as no show, the system will ask you if the valid event folios should be voided.

Credit Card

You can save Credit Card details in the event page which, later on, you can use to charge amounts through the folio as long as you use a supported and configured payment processor.

Additionally, if you utilize the Online Event Confirmation App and the organizer pays a required deposit through the app, the card they have used for the payment will be automatically stored. Furthermore, if there is a card already stored, the organizer can opt to use that card for deposit payment or provide another one.

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