Clock PMS+ allows you to easily issue payment documents fiscalized in accordance with the local tax requirements of Austria. How does the fiscalization process work in Clock PMS+?


Fiscalization - each fully paid folio containing at least one of the fiscal types of payment (cash, credit card, online payment, voucher or check) will be fiscalised with the closure of this folio. Upon the successful fiscalization, the printed folio will have a QR code, date and time of the fiscalization, as well as the fiscal receipt number and cash desk identification. 



Note:  In case of an issue with the fiscalization process, the sale DOES NOT stop. The folio is closed without fiscalization, i.e. it is not fiscalized. Therefore you need to MANUALLY restart the fiscalization process. To do so, simply open the folio and use the 'Fiscalize' button and then 'Print'.



An example of successfully fiscalized folio

For Clock POS bills/folios, this info is printed on the fiscal receipt.


Discounts - discounts are actually charges having a negative value. For the purposes of the fiscalization process, a discount is each negative value charge in a positive folio and it will be fiscalized as such one.

VOID (refund of the whole folio amount) - for the folio voiding purposes, correctional folios are used. Such a correctional folio has a negative value, as this value should be equal to the amount of the folio to be corrected. The text entered in the Notes field of the correctional folio is used as the folio voiding text under the fiscalization.

Positive correction folios (debit) are fiscalized, if the balance of the folio to be corrected is 0, i.e. the charges are equal to the payments. If the correction folio is closed before the balance of the master folio is 0 (also including the value of the correction), the correction won't be fiscalized automatically. First, a payment is to be posted to the master folio, followed by the manual initialisation of the fiscalization process. Open the folio and use the "Fiscalize" button and "Print".


Refund (refund of the partial folio amount) - a negative correction folio (credit) is used. It is fiscalized, if the balance of the folio to be corrected is 0, i.e. the charges are equal to the payments made. If the correction folio is closed before the balance of the master folio is 0 (also including the value of the correction), the correction won't be fiscalized automatically.

First, a payment is to be posted to the master folio, followed by the manual initialisation of the fiscalization process. Open the folio and use the "Fiscalize" button and "Print".


Taxes

For each tax rate, the respective amount expected by the fiscalization interface is sent:


2 - NORMAL
1 - ERMAESSIGT1
13 - ERMAESSIGT2
19 - BESONDERS


Anything else is sent as 'NULL'


Reports

The reports are only active, if the fiscal interface is activated and set up for the account you are using. You can find these reports by going to  'Other' - 'Reports' - 'Localizations' ->  'Austrian Fiscalization Report'.



These reports are generated by Obono.at  and retrieved by the fiscal interface.


Important:

At Obono.at, you can manually fiscalize bills, but it is very important NOT to use this feature to avoid report discrepancies between Clock PMS+/POS and Obono.at.


Article on the activation of the Austrian Fiscalization Feature